“Look Out Below”!: The Effectiveness of Email Comments (2019)

Our research is designed to tap into the potential of this record to study the overall effectiveness of email comments. In this presentation, we will discuss our work examining asynchronous email tutoring and how we determined whether tutor comments on papers emailed to our writing center were effective.

Student Identity Disclosed: Analysis of an Online Student Profile Tool (2019)

In the University of Minnesota’s Student Writing Support program, we gather, record, and share student and course information in order to support consultants in their work with writers; to assess and improve our own practice; and to make compelling, datadriven arguments for the center’s continued existence. Recognizing moments when these data-collection practices worked against the relationships we wanted to build with student writers, we began to critique these practices, with the goal of creating more intentional criteria and methods for soliciting client information.

Underground Hellos: Signaling Welcome to Marginalized Writers in the South (2019)

In our undergraduate training course, like many others, consultants-to-be learn about the role of the writing center as an institutional middle-ground, a liminal space between teachers and students, the university and the individuals within it. University-sponsored “peer” tutoring, of course, depends on situating ourselves as such. However, writing center practitioners’ view of ourselves and our work, and the image we present to our consultants-in-training, can be very different from the preconceived images that incoming writers have of the writing center.

Welcome for Whom: Introduction to the Special Issue (2019)

“Welcome. Come in. Would you like a something to drink? Is this seat okay?” What does welcome look like to you? To the writers who visit your center? To your fellow consultants? Is it the same? Does welcome equate a certain level of comfort and/or safety? Should it?

Tutoring Strategies for Online Students (2019)

This presentation presents tools and tips gleaned from one tutoring and writing center's experience expanding its online operations. Directly addressing concerns and misconceptions about online tutoring, it suggests best practices for developing a tutoring program that serves the needs of online students. Both synchronous and asynchronous tutoring methods are addressed, as well as accessibility concerns.