The Online Writing Center Is About Equity for Students (and You Too) (2018)

Are you one of the many students who lives kinda far (or really, really far) from campus? Are you a primary caretaker? Do you work full-time? Go to school part-time? Perhaps you have a physical disability that makes coming to campus–or talking and reading with a Writing Center tutor–really tough, even impossible.

Closing the Grammarly® Gaps: A Study of Claims and Feedback from an Online Grammar Program (2017)

From 2012 to 2015, the online grammar program Grammarly® was claimed to complement writing center services by 1. increasing student access to writing support; and 2. addressing sentence-level issues, such as grammar. To test if Grammarly® could close these two gaps in writing center services, this article revisits the results of a Spring 2014 study that compared Grammarly®’s comment cards to the written feedback of 10 asynchronous online consultants.

Creating an Online Presence for Hybrid Support (2017)

This chapter explores the web presence needed for instructors, students, administrators, and staff as hybrid courses are implemented at the institutional level and discusses the physical presence (office(s) and staff) needed to effectively provide and sustain online support for hybrid education.

Dear OWL Mail: Centering Writers’ Concerns in Online Tutor Preparation (2017)

Much of the scholarship on writing centers narrates the stories of writers and their texts as told by tutors, administrators, and researchers. In an effort to bring writers' voices to the forefront, this empirical study examines the types of questions and concerns writers have about their writing as submitted through the Purdue Writing Lab's OWL Mail, an online, asynchronous question-and-answer email platform.

Second Language Writing Development and the Role of Tutors: A Case Study of an Online Writing Center “Frequent Flyer” (2016)

Motivated by increasing international student writing center use to learn more about second language writing development and its assessment, we conducted a case study of an undergraduate writer who submitted drafts to online tutoring over two years. Synthesizing the perspectives and methods of Applied Linguistics with those of First-Language Composition, we assessed the writer's short- and long-term progress in the rhetorical, linguistic, and writing process components of her writing development.