The Expanding Center: Creating an Online Presence for the UMBC Writing Center (2015)

In September of 2006, the director of the Writing Center at UMBC (University of Maryland–Baltimore County), Mary Hickernell, asked me to research the practice of online peer tutoring. Specifically, Professor Hickernell wanted to know how other schools were approaching the idea of online tutoring in writing and what would be involved in the incorporation of such a program at UMBC. My initial research focused on the “spaces” involved in online tutoring—chat rooms, message boards, emails, and other such environments—as well as the types of methods and tutor training necessary to begin an online tutoring program.

Singular Asynchronous Writing Tutorials: A Pedagogy of Text-Bound Dialogue (2015)

This chapter offers a different perspective on asynchronous online writing tutoring based on the teaching practices in place at the Centre for Academic Writing (CAW), Coventry University, England. It develops a new theoretical framework for existing tutorial practices and suggests juxtaposition through parenthetical comments as a pedagogically-sound strategy for teaching critical thinking in asynchronous online student-tutor communication and potentially in other teaching contexts.

The Online Writing Conference: A Guide for Teachers and Tutors (2015)

More writing courses than ever are being taught online, and effective online writing instruction requires teachers to communicate deliberately and clearly in order to have productive relationships with their students. In The Online Writing Conference: A Guide for Teachers and Tutors, former chair of the CCCC Committee for Effective Practices in Online Writing Instruction Beth L. Hewett articulates the how and why of one-to-one online writing conference pedagogy.

Online Writing Labs (2015)

OWI should be supported by online writing centers, most often referred to as online writing labs or OWLs. Developing these support structures, however, can be a daunting endeavor for many institutions, as OWLs are plagued with issues related to the perception that it is a deficit model for tutoring, accessibility issues, appropriate tutor training, and technology.

From Behind the Screen: Best Practices for Online Tutoring (2015)

Just as the mediums in which we compose have shifted throughout the millennium, the modes of evaluating student work have likewise shifted. This shift is reflected in our own experience as Graduate Assistants in our recently reached out to students whose needs cannot institution’s Writing Center.