Keywords
Nontraditional students, Student support, Adult learning, Website tutorials, Just-in-time writing support
First Paragraph
The Writing Centre at Royal Roads University (RRU) relies on a flexible online writing lab (OWL) to support our students’ academic writing efforts. As a one-person center that supports approximately 2000 full-time equivalents, the Writing Centre website is a front-line service, not only to provide information and resources, but also to facilitate conversations between students, instructors, and me, the Writing Centre Coordinator. Like many other OWLs, the goal of the website is to provide information in a timely, self-serve fashion, but the RRU Writing Centre website also strives for an interactive delivery model that supports different learning styles and preferences for a student body that works at a distance from campus. The success of the website also suggests a cost-effective and manageable solution for other writing centers that are looking to expand services or augment tutor support in a time of limited budgets. To borrow from the Rolling Stones, while you can’t always get what you want when it comes to more staff and resources, if you’re willing to give online writing support a try, you might find you get what you need.
Citation Information
Type of Publication: Newsletter Article
Author: Theresa Bell
Year of Publication: 2009
Title: “Not Just a Pretty (Inter)Face: Online Writing Center Support at Royal Roads University”
Publication: Writing Lab Newsletter, Volume 34, Issue 3