Tutoring Online: Increasing Effectiveness with Best Practices (2006)
Is tutoring online more than just email? Two yearlong studies explored tutoring online in two different modes. One, from Atlantic Community College in New Jersey, looked at asynchronous (not real time) tutoring online using a discussion board. The other, at Pima Community College in Arizona, used synchronous (real time) online software. The combination of these two studies suggests best practices for this new environment.
